FAQ

Q: Is there an age requirement

A: RocHaus hosts shows that are all ages, 18 and over and 21 and over. Please check out event details for the age requirement as they vary by event.

Q: Where is parking located

A: Free parking is available on First Street and across the street from RocHaus. Please see a MAP under Information.

Q: Are tickets refundable

A: We’re sorry, all sales are final. No refunds or exchanges will be issued unless a show is cancelled. Opening bands are subject to change without notification.

Q: Who do we contact regarding booking an event or venue rental

A: Please contact us via email at events@rochaus.com for all events and venue rentals. All show booking requests should be submitted via the form on our website.

Q: What if we need handicap assistance

A: RocHaus is handicap accessible and able to accommodate patrons with all needs on our main level.

Q: Is smoking permitted in the venue

A: Smoking of any kind is not permitted inside RocHaus. There is a Designated Smoking Area located next to our Box Office building on the Riverwalk.

Q: What time do your doors open

A: Please check the event listing on our website or on our Facebook page for the current door opening and event start times.

Q: What is the seating arrangement

A: General Admission: Mainly Standing area with limited number of tables and stools available on a first come first serve basis. Reserved Balcony: Great view of the stage. Mainly Standing area with limited number of tables and stools. Lounge seating throughout the space available on a first come first serve basis.