FAQ

Q: Is there an age requirement

A: Yes, RocHaus is a 21 and over venue. All patrons will be required to provide a valid, government issued photo ID. Violators will have their FAKE ID confiscated and removed immediately from the venue by security.

Q: Where is parking located

A: Free parking is available on First Street and across the street from RocHaus. Please see a MAP under Information.

Q: Are tickets refundable

A: We’re sorry, all sales are final. No refunds or exchanges will be issued unless a show is cancelled. Opening bands are subject to change without notification.

Q: Who do we contact regarding booking an event, show or venue rental

A: Please contact Lisa Laino via email at lisal@egallant.com for all events, shows and venue rentals.

Q: What if we need handicap assistance

A: RocHaus is handicap accessible and able to accommodate patrons with all needs on our main level.

Q: Is smoking permitted in the venue

A: Smoking of any kind is not permitted inside RocHaus. There is a Designated Smoking Area located next to our Box Office building on the Riverwalk.

Q: What time do your doors open

A: RocHaus will open doors two hours prior to event start time (listed on your ticket).

Q: What is the seating arrangement

A: General Admission and Balcony access are mostly standing. General admission is located on the main level and offers seating in the bar area and there is a limited number of high top bar tables/stools near our stage. Balcony access is a laid back atmosphere with comfy chairs and great views of the stage.